Refund and Cancellation Policy

Your first sample story can be created without a card. Because there is no charge for the free sample story, there is nothing to refund.

Monthly and annual subscriptions renew automatically until canceled. You can cancel before your next renewal by using any billing management link we provide or by emailing support@tinytalehouse.com from the email address used for the subscription.

Cancellation stops future renewals. Unless we tell you otherwise, you can continue receiving the subscription benefits you already paid for through the end of the current billing period.

Monthly subscriptions are billed one month at a time. We generally do not refund monthly charges after a billing period starts, but we will review reasonable parent-friendly requests, especially for accidental renewals, duplicate charges, delivery problems, or a cancellation request sent shortly after renewal.

Annual subscriptions are billed once for the year and renew each year until canceled. You can cancel renewal at any time before the next annual billing date. Annual plan refunds are handled at our discretion, and we will consider fair requests when something went wrong, the renewal was accidental, or the service did not work as expected.

Email support@tinytalehouse.com with the subscription email address, the charge date, and a short explanation of what happened. Please do not send card numbers or sensitive payment information by email.

Stripe processes payments for TinyTaleHouse. If a refund is approved, timing may depend on Stripe and your bank or card issuer.